Project Experience

Real Sage X3 Projects, Real Outcomes

PRH Consulting has delivered Sage X3 implementations, stabilizations, and optimization projects for manufacturers, distributors, and food & beverage companies across North America and the Caribbean. These are anonymized summaries of representative engagements.

Caribbean Multi-Company Beverage Rollout

A multi-entity beverage group operating across several Caribbean territories needed Sage X3 deployed consistently across companies, currencies, and tax legislations.

Challenges

  • Multiple legal entities and operating currencies
  • Intercompany inventory transfers between island operations
  • Differing local tax and reporting requirements
  • Existing finance team comfortable with legacy spreadsheets

Solution

  • Unified chart of accounts and dimension model designed for consolidated reporting
  • Intercompany flow configuration with automatic matching invoices
  • Lot, FEFO, and route-based distribution configured per site
  • Phased rollout by entity, with finance leads embedded throughout

Outcome

Consolidated reporting in days, not weeks. Inter-island intercompany matched cleanly. Local finance teams owned the system on day one.

Bank Automation & Payment File Project

A US wholesale distributor was processing ACH, wire, and positive pay files manually — costing time and creating reconciliation errors.

Challenges

  • Manual creation of NACHA and wire files for each bank
  • Inconsistent positive pay submission and exception handling
  • Lockbox postings re-keyed into Sage X3
  • Bank reconciliations consuming a full week each month

Solution

  • Sage X3 payment file generation configured for NACHA and ISO 20022 formats
  • Positive pay automation tied to AP approval workflow
  • Lockbox file import with cash application rules
  • Daily bank reconciliation tied to bank statement import

Outcome

Bank reconciliations dropped from a week to a day. Payment processing time reduced by more than 70%. Audit-ready audit trail for every payment.

Inventory Accuracy Improvement Initiative

A manufacturer with cycle-count variances above 12% was unable to trust on-hand quantities, breaking MRP and customer commitments.

Challenges

  • Inventory accuracy below 90% across multiple warehouses
  • Backflushing logic not matching actual material consumption
  • Cycle count program inconsistent across sites
  • MRP suggestions widely distrusted and overridden

Solution

  • Root-cause analysis of variance sources — process, configuration, and behavioral
  • Warehouse and location model redesign aligned with physical layout
  • Backflushing rules corrected and operator screens redesigned
  • ABC-driven cycle count program with daily accuracy reporting

Outcome

Inventory accuracy lifted above 98% within four months and sustained. MRP suggestions trusted and acted on. Customer service levels recovered.

Manufacturing Optimization Project

A discrete manufacturer running Sage X3 had unexplained standard cost variances and BOMs that drifted out of sync with the floor.

Challenges

  • Standard cost variances growing month over month
  • BOMs not reflecting actual material consumption
  • Routings missing operations and out-of-date cycle times
  • Costing reports finance could not reconcile

Solution

  • BOM and routing rebuild driven by engineering and shop-floor walk-throughs
  • Costing roll and variance bucket structure redesigned
  • Shop floor backflushing and time entry redesigned for actual operator workflow
  • Monthly variance review tied to documented root causes

Outcome

Variances cut to single-digit percentages. Finance and operations reading from one set of numbers. Production planning trusted again.

ERP Stabilization Engagement

A multi-entity finance team had inherited a Sage X3 implementation where month-end consistently ran past day 15. Trust in the GL had eroded.

Challenges

  • Month-end close consistently slipping past day 15
  • Intercompany matching failing for material volumes of transactions
  • GL reconciliation differences between sub-ledgers and the GL
  • No consolidated reporting at group level

Solution

  • Close calendar redesigned with explicit dependencies
  • Intercompany processing fixed — both configuration and process
  • Sub-ledger to GL reconciliation rebuilt with documented exceptions
  • Consolidation set up with eliminations and group reporting

Outcome

Close compressed to day 6. Intercompany matched automatically. Group consolidation produced without manual intervention.

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