Sage X3 Support

Sage X3 Support & Managed Services for Companies That Need Senior-Level Help

PRH Consulting provides ongoing Sage X3 support, optimization, troubleshooting, reporting, integration assistance, and executive advisory for organizations that need experienced consultants without building a full internal ERP team.

Who This Is For

  • Live on Sage X3 but need stronger ongoing support
  • Unresolved tickets, reporting issues, or persistent process gaps
  • Need help across finance, distribution, manufacturing, inventory, integrations, or technical areas
  • Do not want to rely on emergency hourly support alone
  • Need senior consultants who understand both Sage X3 and the underlying business operations

What We Support

Finance & Accounting Support
Distribution & Inventory Support
Manufacturing & Costing Support
Reporting & Business Intelligence
Integrations & Development
Bank Automation & Payment Files
Month-End Close Support
Upgrade Planning
User Training & Enablement
Executive ERP Advisory

Support & Advisory Tiers

Essential Support

For companies that need periodic senior help with Sage X3 issues, questions, and light optimization.

Custom monthly retainer — based on scope and support needs

Priority Support

For companies that need faster response times, recurring support hours, and proactive issue review.

Custom monthly retainer — based on scope and support needs

Most Requested

Strategic Advisory

For companies that need ongoing ERP leadership, roadmap planning, process improvement, and executive guidance.

Custom monthly retainer — based on scope and support needs

Dedicated Retainer

For companies that need reserved senior consulting capacity for complex support, optimization, integrations, or multi-site operations.

Custom monthly retainer — based on scope and support needs

What Is Covered

  • Issue diagnosis and root cause analysis
  • Configuration review and correction
  • Process improvement and workflow optimization
  • Reporting support and dashboard development
  • Integration review and minor enhancements
  • Month-end and period-end close support
  • Data and transaction troubleshooting
  • User guidance and super-user enablement
  • Upgrade planning and version readiness
  • Workflow and approval configuration support
  • Ongoing system optimization

What Requires Separate Scope

  • Full implementation projects
  • Major custom development
  • Large-scale data migration
  • New module rollouts
  • Major new integrations
  • Onsite travel engagements

Why Senior-Led Support Makes a Difference

Most Sage X3 support issues are not isolated tickets. They are symptoms of process gaps, configuration decisions, data issues, or unclear ownership. PRH Consulting brings senior-level Sage X3 experience across finance, distribution, manufacturing, and technical areas — so clients get practical answers and real fixes instead of ticket escalation loops.

Need a Senior Sage X3 Support Partner?

Book a focused support consultation and we will help determine whether PRH is the right fit for your environment and team.

Schedule a Support Consultation